Privacy Policy

Last updated: November 21, 2025

YOSS (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you (“you”, “the customer”) with a curated shopping experience (the “Services”). YOSS is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we say “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

We may collect the following categories of personal information, depending on how you interact with the Services, your location, and as permitted by law:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: credit/debit card details, payment confirmations, and transaction data.

  • Account information: username, password, preferences, and settings.

  • Transaction information: items viewed, added to cart, wishlisted, purchased, exchanged, or returned.

  • Communications: information included when you contact customer support or communicate with us.

  • Device information: IP address, browser type, device identifiers.

  • Usage data: interactions with the Services, website navigation, and activity.

Sources of Personal Information

We may collect your personal information:

  • Directly from you when you create an account, place an order, or interact with the Services.

  • Automatically through cookies, web beacons, and similar technologies.

  • From service providers who support our operations (e.g., payment processors, shipping partners).

  • From partners or third parties depending on your interactions.

How We Use Your Personal Information

We may use your personal information to:

1. Provide, Tailor & Improve the Services

  • Process orders, payments, returns, and exchanges

  • Manage your account

  • Arrange shipping and delivery

  • Recommend products

  • Customize your shopping experience

2. Marketing & Advertising

  • Send promotional emails or messages

  • Provide personalized advertising

  • Show you targeted ads based on previous interactions

3. Security & Fraud Prevention

  • Authenticate your account

  • Protect against fraudulent, illegal, or harmful activity

4. Communication

  • Provide customer support

  • Respond to your inquiries

  • Maintain our relationship with you

5. Legal & Compliance

  • Comply with legal obligations

  • Respond to law enforcement requests

  • Enforce our terms and policies

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

  • With Shopify, vendors, and service providers supporting our operations

  • With business and marketing partners for advertising and analytics

  • With third parties when you request or consent (e.g., social login, shipping carriers)

  • Within our corporate group

  • During business transactions (e.g., mergers, acquisitions)

  • To comply with legal obligations

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects, processes, and stores your data to provide us with the platform and related features. Data transferred to Shopify may be processed in countries outside of your residence.

To understand how Shopify handles your personal information, please review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing your personal information.

Children’s Data

Our Services are not intended for individuals under the age of majority in your jurisdiction. We do not knowingly collect information from children under that age.

Security & Data Retention

We use reasonable measures to protect your information, but no system is completely secure.
We retain your information as long as needed to:

  • maintain your account

  • fulfill your orders

  • comply with legal requirements

  • resolve disputes

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access/know

  • Right to delete

  • Right to correct

  • Right to data portability

  • Right to opt out of marketing

  • Right to manage communication preferences

To exercise these rights, contact us using the information below.

You can also review Shopify’s privacy practices at:
https://privacy.shopify.com/en

Complaints

If you have concerns about how we process your data, please contact us. Depending on your jurisdiction, you may also contact your local data protection authority.

International Transfers

Your information may be transferred, processed, or stored outside your country. For transfers out of the EEA or UK, we use lawful mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a new “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

📩 customersupport@yossify.com